Terms & Conditions

Terms & Conditions of SwiftWay Logistics

Effective Date: August 21, 2025

By using the services and website of SwiftWay Logistics ("we", "our", "us"), accessible via https://swiftwaylogistsics.com, you agree to the following Terms and Conditions. These terms govern your access and use of our delivery and logistics services.

1. Acceptance of Terms

By accessing or using any part of our platform or services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your location to register or use our services.

3. Use of Services

  • You agree to use our services only for lawful purposes.

  • You may not use our platform to ship illegal, prohibited, hazardous, or stolen items.

  • We reserve the right to refuse service or cancel deliveries that violate our terms or pose safety risks.

4. Account Registration

  • Users are responsible for maintaining the confidentiality of their login credentials.

  • You are liable for all activities that occur under your account.

  • Please notify us immediately of any unauthorized use.

5. Shipping and Delivery

  • Delivery timelines are estimates and not guaranteed, especially in cases of unforeseen delays.

  • We are not liable for delays caused by weather, customs, or third-party service providers.

  • Customers must ensure all delivery information is accurate and up-to-date.

6. Payment Terms

  • All payments for services must be made in advance unless otherwise agreed.

  • We accept online payment, bank transfers, and COD (where applicable).

  • Charges are subject to change based on package weight, size, and delivery destination.

7. Liability Limitations

  • We are not responsible for damage or loss due to poor packaging unless packaged by our team.

  • For lost or damaged shipments, compensation is limited to the declared value or insurance cover.

  • We are not liable for indirect or consequential damages.

8. Intellectual Property

All content on our website, including text, logos, graphics, and software, is the property of SwiftWay Logistics and may not be reproduced or used without permission.

9. Prohibited Items

You may not ship the following:

  • Illegal substances

  • Firearms and explosives

  • Perishable or unsealed food

  • Counterfeit goods

  • Live animals

Refer to our full list of restricted items before shipping.

10. Cancellation and Refunds

  • Orders may be canceled if not yet dispatched.

  • Refunds are issued at our discretion and may be subject to processing fees.

11. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes shall be resolved under UK jurisdiction.

12. Modifications

SwiftWay Logistics reserves the right to update these terms at any time. Users will be notified of changes via our website or email.

13. Contact Information

If you have any questions about these Terms & Conditions:

📧 Email: support@swiftwaylogistsics.com
📞 Phone: +44 20 7946 0123
🏢 Address: 27 Finsbury Square, London EC2A 1DX, United Kingdom